Welcome to Zahin’s Cloth Zone. By using our website and services, you agree to the following terms and conditions:
1. General Terms
1.1 These terms apply to all users of Zahin’s Cloth Zone. By accessing our website, you agree to be bound by these terms.
1.2 We reserve the right to modify these terms at any time, and it is the responsibility of the customer to review the terms regularly.
2. Products and Customization
2.1 Zahin’s Cloth Zone offers custom clothing for children and adults in both traditional and modern styles.
2.2 All customizations are based on the information and preferences provided by the customer. It is the customer’s responsibility to ensure that details provided (e.g., size, color, fabric) are accurate.
2.3 Custom-made products cannot be returned unless defective.
3. Orders and Payments
3.1 All orders must be placed through our website, and payments must be made via the available payment methods at checkout.
3.2 Prices for our products and services are subject to change without notice.
3.3 Once an order is confirmed, it cannot be cancelled unless specified otherwise.
4. Delivery
4.1 We offer fast delivery services throughout Bangladesh. Estimated delivery times are provided at the time of checkout.
4.2 Delivery delays may occur due to factors beyond our control (e.g., weather conditions, political events).
4.3 Zahin’s Cloth Zone is not responsible for any damages or losses that occur after the product has been delivered to the customer.
5. Return and Refund Policy
5.1 Custom clothing is not eligible for returns unless it is defective or incorrect due to our fault.
5.2 In the case of a defective or incorrect product, customers must notify us within 7 days of receiving the product.
5.3 Refunds or replacements will be processed once we have verified the issue.
6. Privacy Policy
6.1 We respect your privacy and ensure that your personal information is protected.
6.2 Your information will be used solely for the purposes of fulfilling orders and improving our services. We will not share your information with third parties without your consent.
7. Limitation of Liability
7.1 Zahin’s Cloth Zone shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.
7.2 Our liability is limited to the purchase price of the product in question.
8. Governing Law
8.1 These terms and conditions are governed by the laws of Bangladesh. Any disputes arising from these terms will be resolved under Bangladeshi law.
By using Zahin’s Cloth Zone, you acknowledge that you have read, understood, and agree to these terms and conditions. If you have any questions, please contact us.